What We Do
MDfx offers a much larger range of services than nearly all of our competitors and as such provide a single solution that covers every aspect of home automation. This enables us to speed up and streamline the delivery of your project and remove any frustration with maintaining your system.
MDfx offer a full and comprehensive consultancy service. As an independent installer with extensive experience we guide clients through the process of designing a system that suits their needs, whilst ensuring that they are robust and fit for purpose. The consultancy service provides a full specification that is ready for tender.
Our design team are able to interpret a brief and deliver a design which meets and exceeds expectations. Having built years of experience in our sector our ability to solve complex problems or frustrations is exceptional.
Not only can we create leading designs, our in-house installation team are on-hand to ensure the delivered project is as impressive as the initial draft. We know from experience that the best-laid plans are often tested with external factors and our team have the ability to overcome any hurdles and ensure we complete the task in hand.
Maintenance & Care
MDfx issue warranties and offer support and maintenance agreements with every system installed.
We design the system to be as easy to operate as making a call on a mobile phone, but also provide training sessions to ensure our clients are getting the best out of the system. A bespoke ‘quick-start user guide’ is compiled, which includes all the manuals and guarantees. Maintenance agreements are also offered which include individual visits to ensure essential cleaning and software updates are carried out on a regular basis. This prolongs the life and enjoyment of the systems.
We believe it is out level of aftercare which is the main contributor to our enviable level of customer retention rates and referrals.